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Government CIO Outlook | Monday, May 23, 2022
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Videos are a medium used by various governments worldwide to communicate with citizens for better citizen engagement.
Fremont, CA: Communication is an essential requirement for all government agencies. Whether it be political propaganda or the sharing of ideas within departments, all actions are directed by effective and smart communication. Traditional methods suffocate communication with stacks of documents and outdated materials. Thankfully, some of the most incredible video conferencing applications have steadily crept into the market to improve the situation for government agencies.
Here’s why government agencies must adopt video conferencing:
Better collaboration
Government video conferencing enables easy and secure collaboration between employees. An increasing number of government officials are in the field, directly serving citizens, combating crisis situations, monitoring the development of their regions, or attending crucial meetings. This aspect of their position necessitates that they have an efficient method for collaborating with other teams on the go.
Improved public interactions
Government video conferencing has reduced the distance between rulers and the ruled. With video conferencing, public sector members may now engage directly with the public, answer their inquiries, and clarify their positions. This will undoubtedly be effective in resolving large complaints.
Cost-effective legal processes
The government is able to save a substantial amount of taxpayer money by incorporating videoconferencing into the legal system. During trials, the use of video conferencing can reduce the need to transport inmates from the prison to the courthouse. In addition, public defenders can effectively interact with their clients on topics such as inmate bail petitions, hearings, and a variety of other court-related matters without having to travel.
Citizen facing communication
The benefits of interactive government video conferencing extend beyond inter-office interactions and mobile collaborations between government personnel. It is also a vital instrument for citizen engagement. Attendance is typically poor at town hall meetings and other public events, resulting in substandard citizen engagement. Video conferencing for the government enables these folks to engage in a dialogue with their government representatives and make their voices heard, anywhere, at any time.
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