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Government CIO Outlook | Wednesday, January 31, 2024
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AI techniques can play a pivotal role in addressing potential threats by detecting anomalies and safeguarding data against cyber-attacks for the government.
FREMONT, CA: E-Governance has gained widespread recognition for its significance in delivering government services efficiently and cost-effectively to citizens and decision-makers. Its primary goal is to enhance accessibility to services while reducing operational expenses. Implementing e-government services using artificial intelligence (AI) and the Internet of Things (IoT) comes with various challenges that governments must address. To ensure the broad distribution of benefits among all segments of society, promoting e-Government services becomes crucial. The Internet serves as the backbone of e-governance services worldwide.
A vital aspect of this endeavor is developing a platform-independent reference model that encompasses guidelines for deploying e-government services, analyzing their effectiveness, and ensuring user-friendliness for citizens. Governments strive to make e-Government services accessible to citizens to enhance efficiency and effectiveness. Successful integration of e-government services is essential, as any failure to do so can lead to security threats and data privacy breaches. To achieve comprehensive government transformation and optimize the benefits of e-government services, governments must understand and overcome the main barriers they face.
IoT can potentially revolutionize various aspects of our lives, including e-government services. Its applications span from surveillance and critical security monitoring to traffic management, environmental monitoring, e-health, e-agriculture, and online bill payment. The adoption of e-government services and the implementation of the reference framework can significantly benefit all involved parties. "Smart government" emerges as a natural evolution of e-government, driven by dynamic situations and intelligent technologies to improve citizen participation, transparency, and connectivity.
Leveraging AI-driven IoT techniques helps to analyze and enhance e-government services for all stakeholders while mitigating cyber-attack risks. The IoT model, involving interconnected items equipped with sensors and actuators, enables data collection, sharing, and analysis, allowing creative applications in numerous domains. The integration of AI systems, powered by extensive data made available through IoT, becomes essential for the success of smart governments. The combination can enhance government effectiveness and improve citizens' quality of life across various areas, including transport, healthcare, crime prevention, and defense.
Real-time analysis, enabled by IoT and AI technologies, can provide traffic updates and incident identification in transportation. In healthcare, interconnected monitoring systems can facilitate remote diagnosis and prediction of potential epidemics. In public safety, IoT data from various sources, like webcams and online activity, can be combined to detect and track potential threats. The full realization of IoT and AI applications in smart governance faces technology, organization, and legislation challenges. The convergence of IoT and AI for administration evaluates various models and addresses implementation issues in government services.
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