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Government CIO Outlook | Monday, March 29, 2021
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CBP launches a mobile application to streamline lawful travel to the United States.
FREMONT, CA: U.S. Customs and Border Protection (CBP) has developed a mobile application to serve as the entry point for travelers and stakeholders to use CBP mobile applications and services. Through a series of intuitive queries, the app will navigate users to the appropriate services based on their specific needs, like reporting their arrival, completing documents, or making CBP services appointments. The CBP One Mobile App will offer travelers, an opportunity to optimize their travel into the United States by offering information before or upon their arrival or departure. It also improves transparency for CBP stakeholders through online access to service requests, live status updates, and direct chat potentials.
CBP has tailored a one-stop portal of its mobile applications and services to provide travelers with a safe and convenient option to offer information related to their arrival to or departure from the United States. CBP has conducted a comprehensive review of its services to decide how users can successfully use emerging technology to add an extra layer of security and efficiency while helping the travel recovery initiatives.
CBP One has started the release its features, starting with the potential for brokers and carriers to schedule inspections for perishable cargo and travelers to apply for an I-94, view an existing I-94 or their previous travel history for the last few years, and check land border wait times from their mobile device. Additional services planned for future launches include pleasure boat reporting, the potential to apply and update a cruising license, see the status of a Trusted Traveler Program application, and schedule CBP services for commercial vessel and non-perishable cargo exams.
The CBP One Mobile App is accessible in the Apple App Store and Google Play. Travelers can download the free CBP One app on their web-powered mobile device and generate a login.gov account to avail of the services. Travelers who have a login.gov account should sign into their existing account.
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