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Government CIO Outlook | Thursday, March 02, 2023
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Improved and effective implementation of e-government services is a necessity for all nations in this technological era.
FREMONT, CA: E-government is becoming more popular due to the complexity of governance and the increasing expectations from the government. In the changing world and with the emergence of digitalization, e-governance has taken the lead. Digitalization of governance has become necessary for government initiatives to reach the people on time.
The four pillars of e-governance are People, Process, Technology, and Resources. Economic growth is made possible by good governance. Educating the public about e-governance initiatives is one of the government's significant steps in this regard.
A few decades ago, people had difficulty reaching out to government officials due to physical restrictions preventing them from getting in touch. Often, this is because officials are ignorant, sometimes because of long lines. There has been a lot of progress since then. The convenience of an e-government system lies in its ability to provide services per the schedule and location of individuals.
Many government agencies are engaging in e-government activities to improve the usefulness and efficiency of their delivery of information and services through the use of information communications technology. E-government primarily intends to provide new opportunities and benefits to individuals, businesses, and governments across the globe through new services and benefits. The democratization of government serves as a necessary force for better governance and creates an open and transparent government with a focus on citizens. In many developed countries, e-government has already established itself as an important aspect of government that can be used to improve the efficiency and effectiveness of delivering government information and resources to citizens at various levels of government.
In recent years, researchers have assessed e-government internationally. Nations increasingly share information, so it is critical to understand e-government at an international level; however, at a national level, governments develop directives on providing citizens access to national, regional, and local governments through e-government. E-government is based on a national and local set of directives. E-government is essential for each country's effective and efficient information exchange at an international level. However, countries may also need to improve the efficacy and efficiency of e-government services and resources to meet citizens' information needs.
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