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Government CIO Outlook | Tuesday, March 08, 2022
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Citizens will be able to participate and have their voices heard more efficiently than ever before, thanks to modern civic technology.
Fremont, CA: The digital realm's communicative capabilities offer the unparalleled potential for democratic decision-making and public engagement in significant decisions. Civic technology, in particular, is designed to take advantage of these factors by providing new tools and services that allow individuals to better engage with their homes, towns, and one another. Civic technology can offer new suites of tools to allow residents to influence their houses and quickly increase sustainability by leveraging innovative breakthroughs and expanding the notion. Digital services for healthcare, housing, and energy are already being developed, and smart technology can also help with waste management and security.
Tools for civic engagement
Civic technology can establish new, direct connections between citizens and their governments. Initially, contacting or telling the local legislators of an issue would necessitate a significant amount of time, attention, and frequently procedural wrangling on the part of the citizen, making it an unattainable goal for most. However, the ability of digital apps to construct toolsets to facilitate these types of interactions has the potential to completely transform how city people react to and enhance their environment.
Tools for organization
Citizens can also be linked together in meaningful groupings using digital tools. City life can often feel like an isolated environment, with neighbors hardly exchanging greetings, let alone knowing each other's names. Civic tech tools can change that by bringing together groups who share many of the same challenges.
Tools for data
The new Internet of Things (IoT) technology has the potential to produce massive volumes of data, which may then be used to inform key choices or daily activities. In this regard, civil society has already mobilized, and now 'citizen scientists' can install air quality or noise sensors from their windows, while smart trash cans may be able to alert collectors when they are close to overflowing. However, in order for this system to function, a reliable network must be in place to support communications. Furthermore, solutions have been created to aid in the reduction of congestion generated by multiple devices seeking to connect to a central hub. As smart cities and digital technology become more popular, such challenges are likely to become more prominent.
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