Some prominent trends in government website design include security and trust, mobile-first design, and user-centric design.
FREMONT, CA: In the future years, there will be numerous technological innovations that have the potential to revolutionize the way local governments serve their populations. However, considering that most residents begin their search for information or services online, a modern and user-friendly website is undoubtedly the most important tool organizations can provide. Having a strong municipal website is the cornerstone for engaging more productively with people in the digital age, and with each passing year, we see more local governments prioritizing the online experience they offer.
Some of the significant government website design trends for the following year are listed below:
Mobile-First Design: More than half of internet users now access websites via mobile devices, which means that more citizens will view local government websites while on the go. With this in mind, governments should encourage mobile-first design, allowing inhabitants to access content from anywhere. Responsive and adaptive design strategies will be critical for providing a consistent experience across multiple platforms, including smartphones and tablets.
User-Centric Design: The advantages of user experience (UX) design are well known, and they will remain a top priority for all industries in the following year. With the basic purpose of satisfying the needs of a varied user base, local governments will prioritize easy navigation and clear information architecture to guarantee residents can readily locate what they're searching for. Better UX design for government websites means that more people will have a frictionless experience when accessing services and information about what's going on in their communities.
Accessibility and Inclusive Design: Efforts to reach all populations and increase inclusivity are ongoing, and more governments will prioritize web accessibility this year. Meeting current regulatory standards ensures that persons with disabilities in the community can easily explore the online content, which is an important aim to achieve because inaccessibility may cause some of the residents to struggle to acquire services. Compliance with accessibility standards such as WCAG is required to ensure that all community members have equal access to information and help regardless of ability.
Safety and Credibility: Given the potentially sensitive nature of government information, proper security measures must be in place to make community members feel safe. As digital services proliferate, local governments will need to improve cybersecurity safeguards. More websites are expected to implement visible security features, such as SSL certificates and transparent disclosure about data protection procedures, to reassure residents that their information is secure.
