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Goverment CIO Outlook: Specials Magazine

State and local government agencies have long faced challenges with system integration. They use various systems of record, such as permitting, licensing, and document storage systems, often from major vendors like Accela, Cityworks, Tyler Technologies, and OpenGov. These agencies frequently need to integrate their primary systems with 10 to 15 auxiliary systems. For example, a licensing or permitting system may require integration with payment systems, e-signature tools like DocuSign or Adobe Sign, and document storage solutions like Laserfiche. With multiple vendors dominating areas from licensing to payments, agencies must create a cohesive, unified ecosystem that enhances workflows and improves public service. Kris Trujillo, while working in the government software industry, witnessed firsthand the fragmented nature of these systems, sparking his interest in creating his own solution: Velosimo, an iPaaS (Integration Platform as a Service). Velosimo offers cloud integration services for state and local government agencies, helping them digitally enable superior public services for the communities they serve. “Our intuitive, low-code, no-code integration connectors are revolutionizing the way government systems interact with their users. These connectors are designed to create seamless and efficient experiences for both staff and citizens,” says Trujillo, founder and CEO of Velosimo. The platform’s solutions enable flawless internal system usage, offering powerful features like connector management, detailed analytics, and automatic transaction recovery. The company has built strong partnerships with Accela, Cityworks, Laserfiche, Bluebeam, DocuSign, Elavon, and OpenGov allowing these companies to integrate Velosimo’s solutions directly into their offerings. When responding to Requests for Proposals (RFPs) from government entities, these partners can include Velosimo’s connectors, significantly enhancing their proposals. This seamless collaboration strengthens their joint offerings and ensures mutual success, benefiting both parties through increased solution robustness and shared revenue growth. For example, with DocuSign, Velosimo’s technology provides a workflow that effortlessly integrates permitting & licensing systems with e-signature processes. It handles all API calls transparently, so agencies no longer need to worry about defining requirements or use cases—they are already built into the Velosimo connector. The company covers a wide range of connectors, ensuring agencies have access to e-signature connectors, payment connectors, document storage connectors, and many others. This allows agencies to start small, perhaps with just one connector, and then scale up as they address additional integration needs. Velosimo develops these connectors in close collaboration with government agencies, ensuring they encapsulate all necessary use cases and the integrations are standardized and reliable.

Achieving Transformative Change

Lynch Consultants, rooted in steadfast principles, excels in providing unparalleled industry expertise to clients and partners. With a focus on responsiveness and reliability, it delivers value through interim and long-term solutions, shaping success from engagement inception to final debriefing.

Partner for the Commonwealth

The JYB3 Group is dedicated to bringing the best of commerce and government together for the commonwealth of all Kentuckians. The firm started in 2008 and immediately became one of Kentucky’s fastest-growing public affairs consulting companies. In 2015, it was named “Best Very Small Business” in the entire Greater Louisville region and is a Kentucky member of The Advocacy Group, a network of the nation’s top lobbying firms.

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EDITORIAL

Streamlining Public Services with Emerging Technologies

In an era of rapid technological advancement, the role of government agencies is evolving. Citizens now expect seamless, efficient services, much like those they experience in the private sector. Government Integration Solutions, the technology and systems designed to streamline interdepartmental communication, data sharing, and service delivery, have become pivotal in meeting these expectations. Recent innovations in this space are revolutionizing how governments operate, enhancing transparency, improving service delivery, and ensuring better governance. Governments around the world are embracing cloud technology as the foundation for their integration efforts. The transition from traditional on-premises systems to cloud-based platforms has enabled public agencies to store, manage, and share data more effectively across departments and agencies. Cloud solutions are becoming the go-to choice due to their scalability, security, and cost-effectiveness. This approach allows governments to quickly adopt new technologies, allocate resources efficiently, and enhance collaboration. Furthermore, cloud-based integration solutions offer real-time data sharing, which leads to faster decision-making processes and a more connected public service framework. Blockchain technology is making its way into government integration systems, primarily due to its security, transparency, and tamper-proof capabilities. Governments are exploring blockchain for use in various domains, including digital identity management, voting systems, and public records. By decentralizing data storage and enabling secure sharing, blockchain minimizes the risk of data breaches and ensures that all transactions are auditable. Government integration solutions are driving a new wave of innovation in public service delivery. By leveraging cloud technology, AI, blockchain, interoperability, cybersecurity, and citizen-centric design, governments are not only streamlining operations but also ensuring that they meet the rising expectations of the digital age. As governments continue to modernize their infrastructure, the future of public service delivery looks more connected and effective than ever before. In this edition, we have featured Velosimo. The company offers innovative iPaaS solutions for state and local government agencies. Its prebuilt, no-code integration connectors revolutionize government technology by enabling seamless system interactions.