Implementation of digital technologies helps make a transition to digital government as smooth and straightforward as possible.
FREMONT, CA: In an age characterized by modernization, increased constituent expectations, shrinking budgets, and outside disruptions, local government's dependence on arcane paper-based operations drains its scarce resources and limits its potential to fully serve constituents. Here are some reasons for local governments to adopt digital transformation and go paperless by embracing a modern, cloud-powered government management platform.
Enhanced Convenience
Consumers today are accustomed to the ease of shopping, ordering food, banking, and more, all from their smart devices. They hope to be able to run a business online. Paperless processes offer constituents with on-demand access to applications, data and other services that conventionally need a trip to city hall. By digitizing operations, governments can efficiently process claims, applications and license requests, resulting in better constituent satisfaction.
Improved Transparency
Automated workflows help provide transparency by automatically notifying constituents as each step of a government process is completed. Placing data in publicly searchable databases also saves government agencies time, resources and money spent complying with open data requests.
Saves Time
When documents are residing in the cloud instead of in physical files, employees save time requesting data from other departments, searching for misplaced reports and manually updating files. Inconveniences like having to print notes from a meeting and physically provide them to absentee coworkers can be avoided through digital workflows. This cuts the time required to enter the data later, and because the document is located in the cloud, all departments have instant access to the updated document.
Automates Tasks
Document management automation reduces steps from a project’s journey to create quicker results of a higher quality. Digital workflows allow government employees to track a project’s progress, automatically notify people once a milestone is reached and send reminders, so tasks are not stalled due to interdepartmental miscommunication. Digital forms automatically populate databases with information, mitigating the need for manual data entry.
See Also :Top Government and Public Sector Tech Solution Companies
