Community engagement systems can promote civic participation, build confidence between communities and governments, and collect data that can help efforts have a more significant impact.
FREMONT, CA: The social impact of an activity is its effect on a community, which is typically intended to improve outcomes and systems. Without a doubt, civic technology has the potential to have a positive impact on communities worldwide. It can make vaccines more accessible, help locate new locations for community solar panels, and help construct safer roadways near schools. However, to determine the effectiveness of these projects, whether they should be duplicated, and how they can be improved, they must quantify their social impact, and typical vanity measures frequently fall short. This prompts the following questions: how can people maximize the insights they acquire to optimize impact, and how do they transition from measuring everything to measuring what truly matters?
Several strategies can help citizens optimize their impact:
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Impact objectives cannot exist in isolation: Consider the possibility of several impact streams. While this may seem self-evident, it is critical to understand that influence does not imply the same for every location, project, or platform. When creating objectives, keep in mind the objective for a specific project and the objective for the process as a whole. For example, if citizens are developing an engagement platform for a school district's participatory budgeting process, their primary concern is likely to be the impact of budget allocations. Consider what additional impact outcomes their project might have, such as greater young participation, and how this might influence how citizens conduct future engagement activities, such as by offering digital alternatives to participate in other city-run initiatives.
The data collection process may be made more transparent: When gathering data from the community, always ask the following question: "Do one has everything he or she needs and do he or she need all he or she has?" While collecting as much data as possible through the platform may be tempting, citizens should avoid collecting data that is not required to produce results or effects. Apart from ethical considerations, requesting a great deal of personal information in conjunction with unclear intents may result in a high drop-off rate in participation, which may detract from impact-driven emphasis.
