Connecting Cities with People

Intelligent Kiosks act as innovative gateways to a wealth of city services. They provide citizens and tourists with immediate access to critical information exactly when and where it is needed, facilitating easier engagement with urban services and opportunities.

Interactive Kiosk Experience (IKE) Smart City, formed by Orange Barrel Media, is pioneering advanced digital kiosks that redefine the pedestrian experience. The interactive touchscreens, an engaging suite of applications and integrated features support place-making initiatives.

IKE Smart City offers state-of-the-art interactive kiosks through a financially sustainable model that incurs no expense to its municipal partners. The kiosks offer dynamic, hyper-local content alongside navigational functionalities that help visitors get around the city and explore local restaurants, shops, activities, services and resources.

“It’s an interactive portal to everything in the city, available to everyone in the city,” says Pete Scantland, CEO of IKE.

From the design of the kiosks, hardware and software engineering, manufacturing and permitting to construction management, content management, operations and maintenance and media sales, IKE Smart City covers it all.

The terminals feature digital touch screens loaded with a comprehensive suite of interactive applications to promote exploration, transit mobility and equitable access to information. They are constructed with top-tier components to ensure optimal performance and durability, even under extreme weather conditions. The multilingual kiosks facilitate access to local conveniences and services and function as strategic Wi-Fi points, enhancing digital accessibility. They also allocate space for city-specific content and effectively disseminate crucial public safety alerts, including weather emergencies, AMBER alerts and other critical information via the Integrated Public Alert and Warning System.

Beyond serving as complimentary WiFi hotspots, each IKE is programmed with geographic coordinates that automatically populate detailed directory listings with local businesses, cultural entities, events, civic amenities, employment opportunities and essential social services within a customizable radius of the kiosk’s location. A multimodal trip-planning application helps people navigate the city across various transport modes through its sophisticated wayfinding capabilities and real-time transit information.

Due to its exceptional design and unparalleled expertise in deployment, IKE Smart City stands out as the go-to partner for interactive digital kiosk solutions.

Its offerings are also compliant with the Americans with Disabilities Act. In collaboration with the National Federation for the Blind and its Blind Users Innovating and Leading Design team, IKE Smart City has developed the Mobile IKE Experience. It is a wayfinding platform that accommodates the needs of individuals with visual impairments through their mobile devices. A strategically placed braille plaque on the kiosk guides the users and allows them to take advantage of the built-in accessibility features of their devices.

It’s an interactive portal to everything in the city, available to everyone in the city

Cities around the world are actively leveraging IKE. For instance, Atlanta is making significant strides in addressing equity gaps by implementing technologydriven solutions. Its collaboration with IKE Smart City to deploy interactive kiosks throughout the city aims to provide equitable access to essential services. They provide directional assistance, information about municipal services and complimentary Wi-Fi, with an assurance that no less than 25 percent of the kiosks will be situated in underprivileged areas. The city relies on the data retrieved from the kiosks to guide forthcoming endeavors.

Backed by a vertically integrated team of seasoned professionals, IKE delivers best-in-class services. The inhouse software engineering team, with decades of collective experience, focuses on developing proprietary technology solutions, scalable backend systems and aesthetically pleasing user interfaces. Continuous investment is made in platform innovations, with regular implementations of software updates and the addition of new features.

IKE Smart City’s strategic deployment of advanced interactive kiosks is a key driver in the transformative journey towards more connected, informed and resilient smart cities.