DECEMBER - 20188GOVERNMENT CIO OUTLOOKTranslating Digital Transformation Ensuring Strategic Focusrecent round-table of over a dozen CIOs from a diverse collection of private and public-sector companies and organizations was challenged with defining what the term "Digital Transformation" meant to them. While all concurred that digital transformation is intended to positively impact the corporate bottom line or enhance services to customers, the conversation quickly focused on specific technologies, generally lacking a true strategic perspective.While the exploitation of data analytics, internet-of things, smart-machines, artificial intelligence and mobile-engagement technologies are tools to effectuate digital transformation, technologies change at an ever-increasing rate. Today we may be expanding the use of blockchain and robotic process automation, but our tomorrow is technologically "up for grabs."MIT Sloan Management Review and Deloitte identified the criticality of establishing a digital transformation strategy versus a myopic perspective on technology. Digital transformation scope and objectives definition will truly release the power of a digital transformation strategy.As part of an overall effort to improve business effectiveness and enhance services to customers in Illinois, a holistic digital transformation strategy that enables ongoing digital evolution is recommended. Our strategic approach to digital transformation considers six transformative goals; · Leadership Transformation· Experience Transformation· Data-Informed Business· Transformation of Business and Technology Operations· Worksource Transformation· An Effective Digital EcosystemLeadership TransformationLeadership must develop the vision for digital transformation; a vision to provide optimal value to our customers, to our employees and to our partnersAs part of an overall effort to improve business effectiveness and enhance services to customers in Illinois, a holistic digital transformation strategy that enables ongoing digital evolution is recommendedKirk Lonbom, Chief Information Officer, State Of IllinoisByAKirk LonbomIN MYOPINION
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