Pg - 16Loudoun County: The Data Center Capital of the WorldBuddy Rizer, Executive Director of Economic Development - Executive Director/Secretary - Economic Dev. Authority, Loudoun County Government14Ensuring Resident Need Satisfaction with Effective Housing ManagementTyra Johnson Brown, Director of Housing Policy and Community Development, Mayor LaToya Cantrell, City of New Orleans18Leading the Way in Digital EvolutionMelissa Kraft, Chief Information Officer, City of Frisco20Safeguarding Economic Security through Innovation in Trade Remedies and Environmental EnforcementEric Choy, Executive Director for Trade Remedy Law Enforcement Office of Trade, U.S. Customs and Border Protection22Risk Management in the Face of Legal ChallengesAlvaro Valdez, Assistant Management Services Director, City of Burbank 24Before You Fill another Pothole, Invest in Customer Experience (CX)Alex Hempton, Deputy Director - Technology & Innovation, Performance & Analytics Department, The City of San Diego26How to Master the Art of theCustomer ExperienceBrian E. Thomas, CIO, City of Lawrence28CXO INSIGHTSCIO INSIGHTSSECURITYTOP 10 CIVIC ENGAGEMENT SOLUTIONS PROVIDERS - 2024
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